Voyaging Guide

Privacy Policy

Your Privacy, Our Commitment

Effective date: 14 September 2026

Voyaging Guide respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website. It applies to all visitors to voyagingguide.com, an Australian educational website focused on cruise ship guides. We do not provide booking services or promote gambling; our content is editorial only.

Information We Collect

We collect limited personal information that you voluntarily provide or that is automatically collected through your use of the site.

  • Contact information: name and email address if you contact us via [email protected].
  • Usage data: IP address, browser type, pages visited, and time spent on pages, collected via cookies and analytics.
  • No sensitive information: we do not collect financial details, health data, or other sensitive information.

We use cookies to support the site and understand how it is used. For more detail, please see our Cookie Policy.

How We Use Your Information

We use your personal information to operate, improve, and personalize your experience on Voyaging Guide.

  • To respond to inquiries and provide customer support.
  • To analyze website traffic and usage patterns to improve our content.
  • To send you updates or newsletters if you have opted in. Currently we do not send newsletters.
  • To comply with legal obligations and protect our rights.

We do not sell personal information to third parties, and we do not use personal information for direct marketing without consent.

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This means we handle personal information in an open and transparent manner.

  • APP 1: Open and transparent management of personal information.
  • APP 5: Notification of collection of personal information.
  • APP 6: Use or disclosure of personal information.
  • APP 11: Security of personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings.

  • Essential cookies: necessary for site functionality.
  • Analytics cookies: help us understand how visitors use the site, for example through Google Analytics.
  • No advertising cookies: we do not use cookies for targeted advertising.

For more details, see our Cookie Policy. You can opt out of non-essential cookies.

Third-Party Services and Data Sharing

We may share limited personal information with trusted third-party service providers who assist us in operating our website, such as hosting and analytics providers. These providers are contractually obligated to protect your information.

  • Hosting provider: stores website data.
  • Analytics provider: processes usage data, for example Google Analytics.
  • No other sharing: we do not sell, trade, or rent personal information to others.

We do not share information with advertisers, and third parties are bound by confidentiality agreements.

Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. We retain personal information only as long as necessary for the purposes described in this policy or as required by law.

  • Security: encryption, access controls, and regular security reviews.
  • Retention: contact information is kept until the inquiry is resolved; usage data is kept for up to 12 months.
  • Deletion: you may request deletion of your personal information at any time by emailing [email protected].

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. You may also opt out of certain data collection practices, such as cookies.

  • Access: request a copy of your personal information.
  • Correction: ask us to correct inaccurate information.
  • Deletion: request that we delete your information, subject to legal obligations.
  • Opt-out: disable cookies through your browser settings.

To make a request, email [email protected]. We will respond to requests within 30 days.

Contact Us and Complaints

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date noted at the top. We will notify you of material changes by posting a notice on the website. Continued use of the site after changes constitutes acceptance of the updated policy.

Current effective date: 14 September 2026